Senior Software Engineer - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

In Short

• Cresta is expanding operations to Romania to build a tech hub.
• Remote-first environment with global team collaboration.
• Seeking a Senior Software Engineer to join the engineering team.
• Focus on building and improving the Cresta platform.
• Collaborate with product and engineering teams on system components.
• Optimize platform design for performance and cost.
• Demonstrate and uphold engineering best practices.
• Grow into technical ownership of product components.
• Contribute to a best-in-class product and company.
• Compensation includes salary, equity, and benefits.

Requirements

• Bachelor's degree in Computer Science or a related field.
• 5+ years of experience in relevant domains.
• Proficiency in API design and maintenance.
• Experience with real-time streaming data.
• Familiarity with high-performance database design.
• Experience in containerized application deployment.
• Hands-on experience with major cloud providers.

Benefits

• Base salary, equity, and various benefits.
• Opportunity to shape the engineering team in Romania.
• Remote work flexibility with future hybrid options.
• Work with a global team of experts.
• Engage in innovative AI-driven projects.