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Customer Support Agent - Flemish Market (Part Time) - Remote

Posted Yesterday
Customer Service
Part Time
Spain

Overview

Via is on a mission to revolutionize global transportation. By harnessing cutting-edge technology, we’re not just transforming daily commutes but also making a significant impact on reducing humanity’s environmental footprint. With ambitious goals, we’re committed to creating a more sustainable and efficient future for transportation worldwide. In the Flanders region, they operate a micro mobility service in for DeLijn, the Flemish public transport operator.

In Short

  • Engage in positive and understanding conversations with customers.
  • Maintain accurate customer records and solutions provided.
  • Provide exceptional support via phone, email, and digital channels.
  • Deliver efficient and productive support to meet service levels.
  • Embrace and reflect the values of our Client and CPM.

Requirements

  • Fluency in Flemish.
  • Strong communication skills.
  • Ability to maintain accurate records.
  • Experience in customer support is a plus.
  • Willingness to follow Client policies and regulations.

Benefits

  • Work with a dynamic team.
  • Opportunity to make a positive impact on transportation.
  • Flexible working hours.
  • Supportive work environment.
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CPM International

CPM International is a dynamic and inclusive company dedicated to providing exceptional customer support services. With a strong emphasis on fostering a culture of care, curiosity, and collaboration, CPM values diversity and is committed to creating an open workplace where everyone feels included. The company seeks enthusiastic individuals who are passionate about helping others and delivering outstanding service. By joining CPM, employees can expect a supportive environment that encourages personal and professional growth, along with a range of benefits and opportunities for development.

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