Customer Support Agent - Flemish Market (Part Time) - Remote

Overview

Via is on a mission to revolutionize global transportation. By harnessing cutting-edge technology, we’re not just transforming daily commutes but also making a significant impact on reducing humanity’s environmental footprint. With ambitious goals, we’re committed to creating a more sustainable and efficient future for transportation worldwide. In the Flanders region, they operate a micro mobility service in for DeLijn, the Flemish public transport operator.

In Short

• Engage in positive and understanding conversations with customers.
• Maintain accurate customer records and solutions provided.
• Provide exceptional support via phone, email, and digital channels.
• Deliver efficient and productive support to meet service levels.
• Embrace and reflect the values of our Client and CPM.

Requirements

• Fluency in Flemish.
• Strong communication skills.
• Ability to maintain accurate records.
• Experience in customer support is a plus.
• Willingness to follow Client policies and regulations.

Benefits

• Work with a dynamic team.
• Opportunity to make a positive impact on transportation.
• Flexible working hours.
• Supportive work environment.