Senior Client Manager - Remote

Overview

The Senior Client Manager is responsible for building strong client relationships, developing a thorough understanding of the client's business, and overseeing campaigns from start to finish while ensuring overall client satisfaction in a hybrid work environment.

In Short

• Build strong client relationships and contribute to strategic goals.
• Oversee campaigns and ensure high-quality service delivery.
• Help clients identify strategic business problems and opportunities.
• Develop account plans and engagement strategies.
• Provide clear communication of client objectives to team members.
• Deliver digital strategies aligned with business objectives.
• Run media strategy calls with clients and teams.
• Own financial portfolio performance and forecasting.
• Present high-level strategy work to clients.
• Communicate effectively across various roles and positions.

Requirements

• Bachelor’s Degree in Marketing, Business Administration, or related field.
• 3 years of client-facing account management experience.
• Experience in agency and media environments.
• Strong problem-solving and data analysis skills.
• Creative thinking and learning agility.
• Presentation and negotiation skills.
• Ability to work under tight deadlines.
• Experience leading and mentoring teams.
• Ability to manage multiple projects simultaneously.
• Experience in overseeing client accounts in an Account Services role.

Benefits

• Hybrid work schedule with flexibility.
• Opportunity to work with diverse clients.
• Professional development opportunities.
• Collaborative team environment.
• Potential for career advancement.