Senior HR Coordinator, Employee Relations - Remote

Overview

Cortica is looking for a Senior HR Coordinator, Employee Relations to join our growing team! In this role, you will support a positive work environment by providing teammates and supervisors with support and recommendations related to policy interpretation, performance management, and conflict resolution by responding promptly to employee relations tickets and inquiries. You’ll maintain a strong knowledge of Cortica's policies and employment laws, ensuring compliance and implementation, and work with HR Business Partners to analyze employee relations data, conduct impartial investigation interviews, assist in legal complaints, and contribute to low-level risk management decisions.

In Short

• Be responsible for providing coaching and recommendations in alignment with Cortica policies and practices to all levels of teammates through clear and concise communication.
• Provide support and recommendations to first- and second-line supervisors consistent with Cortica performance management and corrective action best practices.
• Provide informed recommendations for conflict resolution to first- and second-line supervisors.
• Respond to employee relations tickets and requests in accordance with department SLAs.
• Partner with payroll and other departments, as needed, to ensure tickets and requests are resolved in a timely manner.
• Maintain working knowledge of Cortica policies and procedures related to teammate experience and human resources.
• Collaborate with HR Business Partners to review employee relations data and identify trends or areas of need across the company.
• Conduct impartial entry-level investigation interviews, documenting, and partnering with HR Business Partner for resolution.
• Assist in human resources data and document storage and maintenance, including gathering documents for legal complaints.
• Maintain thorough and accurate documentation and record-keeping practices.

Requirements

• You bring 2 years of experience in human resources.
• You have 1 year of experience working in conflict resolution or other employee relations-related area.
• You are proficient in Microsoft Office365 products.

Benefits

• Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive!
• Medical, dental, and vision insurance.
• 401(k) plan with company matching and rapid vesting.
• Paid holidays and wellness days.
• Life insurance and disability insurance options.
• Tuition reimbursements for professional development and continuing education.
• Referral bonuses.