HR Services Delivery Specialist - Systems - Remote

Overview

The HR Services Delivery Specialist will manage and support critical HR processes, ensuring compliance and leading internal coordination for legal, system, and policy changes.

In Short

• Manage and monitor HR processes after outsourcing to a BPO.
• Act as the liaison with BPO and other vendors.
• Ensure quality service delivery according to SLAs and KPIs.
• Manage change requests and system support for HR systems.
• Lead HR projects related to system and process improvements.
• Coordinate with cross-functional teams for project success.
• Maintain project documentation accurately.
• Fluent in English, with additional languages as an asset.
• 3–5+ years of experience in HR operations or payroll.
• Knowledge of local labor laws and compliance standards.

Requirements

• Degree in Human Resources, Business Administration, or related field.
• Experience with HRIS and Payroll systems.
• Strong analytical mindset and attention to detail.
• Effective communication and collaboration skills.
• Understanding of Workforce Administration and Payroll processes.

Benefits

• Inclusive workplace culture.
• Opportunity to work with a global team.
• Contribution to the automotive industry.
• Professional development opportunities.
• Competitive compensation package.