Customer Service Engineer - Remote

Overview

As a Customer Service Engineer, you will be the initial quality interface for the relevant customer plants, responsible for establishing relationships and addressing customer complaints.

In Short

• Establish trusting relationships with customer plant engineering and operations.
• Act as the direct contact for customer complaints and issues.
• Perform regular proactive visits to customer locations.
• Coordinate activities of external quality service providers.
• Contribute to problem solving and quality improvement activities.
• Support evaluation of customer plant's perception of quality performance.

Requirements

• Graduate in automotive engineering, mechanical/electrical engineering, or equivalent.
• More than 5 years of experience in the automotive business with international OEM contact.
• Basic knowledge of quality methods and tools.
• Strong planning and organizational skills.
• Fluent in English and French; German is a plus.
• Willingness to travel frequently.

Benefits

• Training opportunities.
• Mobile and flexible working models.
• Sabbaticals.
• And much more...