Customer Service Engineer - Remote

Overview

As a Customer Service Engineer, you will be the initial quality interface for the relevant customer plants, responsible for establishing relationships and handling customer complaints.

In Short

• Establish a trusting relationship with customer plant engineering and quality departments.
• Act as the direct contact for customer complaints.
• Perform regular proactive visits to customer locations.
• Coordinate activities of external quality service providers.
• Contribute to quality improvement activities with international teams.
• Support evaluation of customer plant's perception of quality performance.

Requirements

• Graduate in automotive engineering or equivalent.
• More than 5 years of experience in the automotive business.
• Basic knowledge of general quality methods and tools.
• Planning and organizational skills.
• Fluent in English, German is a plus.
• Willingness to travel frequently.

Benefits

• Training opportunities.
• Mobile and flexible working models.
• Sabbaticals.
• And much more...