Program Manager - Brand Studio - Remote

Overview

We are currently looking for a talented Program Manager to help support the Brand Studio team within the Marketing Org at Contentful. Brand Studio is Contentful’s in-house agency of visual designers, content marketers, and PMs. Reporting to the Brand Studio Operations lead, and working closely with Brand Studio leads (Sr. Director, Brand, Content Director and Sr. Art Director), the ideal candidate will have both in-house and agency experience, working with a wide variety of creative outputs across marketing teams. This role offers an opportunity to be fundamental to Brand Studio (creative operations) and to stretch into strategic operational support for the Marketing Org (marketing operations).

In Short

• Resource manage for Brand Studio using Asana, reviewing incoming requests and assigning work based on Marketing Roadmap priority and capacity.
• Work daily with designers, writers, and cross-functional stakeholders to manage projects ranging from business as usual to multi-disciplinary and multi-channel projects/campaigns.
• Develop work-back schedules based on business goals and technical requirements.
• Ensure clarity on creative needs and deliverables, proactively working with stakeholders to gather any supporting assets or details before work begins.
• Anticipate and manage blockers to process and timelines, flagging affected stakeholders and proactively looking for solutions.
• Support various creative media operationally: visual design, branding, copywriting, content strategy, UX/UI, video, motion graphics, and more.
• Advocate for designers and writers, ensuring they have the time, resources, and direction to focus on creativity.
• Work with colleagues across timezones in the U.S. and Europe as needed.
• Assist in strategic operations for the Marketing Org.
• Assist in business operations as needed and serve as an Asana power user for Brand Studio and the larger marketing org.

Requirements

• 5+ years in a project/program manager role, specifically working with creative teams.
• Deep knowledge of and experience using Asana.
• A working knowledge of creative disciplines and marketing campaign creation.
• Experience juggling multiple projects/campaigns and working with team members to hit competing deadlines.
• You are comfortable with ambiguity, flexible, and thrive in a fast-paced environment.
• You maintain a calm under pressure attitude.
• You exude a can-do attitude.
• You’re a thought partner with cross-functional teams.
• You solve problems holistically and find solutions for how to scale in the future.
• Stellar communication and presentation skills.
• Ability to adapt well to change and receive constructive feedback.
• Comprehensive working knowledge of Figma, Adobe Creative Suite, Google Suite.

Benefits

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits.
• Generous amount of paid time off.
• Company paid parental leave.
• Use your personal annual education budget to improve your skills.
• Enjoy a full range of virtual and in-person events.
• An annual wellbeing stipend.
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.