Remote Otter LogoRemoteOtter

Technical Integration Specialist - Remote

Posted Yesterday
Customer Service
Full Time
Mexico

Overview

As a Technical Integration Specialist, you will improve the ecommerce experience for hundreds of millions of users across the world by providing first level technical support to ecommerce companies as they integrate their websites and mobile applications with Constructor's platform.

In Short

  • Collaborating with customers to understand their technical integration needs.
  • Providing expert guidance on integrating with Constructor's APIs and libraries.
  • Helping resolve technical challenges and integration issues.
  • Ensuring product catalogs are properly configured.
  • Acting as a liaison between customers and technical resources.
  • Documenting customer interactions and improving integration documentation.

Requirements

  • Experience in technical support or customer service.
  • Strong understanding of API integrations.
  • Excellent communication skills.
  • Ability to troubleshoot technical issues.
  • Familiarity with e-commerce platforms.

Benefits

  • Work remotely from anywhere in the Americas.
  • Opportunity to work with leading e-commerce brands.
  • Professional development and training opportunities.
  • Collaborative and inclusive work environment.
Constructor logo

Constructor

Constructor is a pioneering search and product discovery platform specifically designed for enterprise e-commerce, focusing on enhancing conversion rates and driving significant revenue growth. Founded in 2015 by Eli Finkelshteyn and Dan McCormick, the company leverages AI-driven solutions to help shoppers easily find products while enabling e-commerce teams to create personalized shopping experiences. With a proven track record of generating over $10 million in revenue lifts for major brands like Sephora and Petco, Constructor is committed to optimizing e-commerce metrics and improving product discovery for users worldwide. The company operates fully remotely, fostering a diverse and inclusive work environment.

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