Student Services Advisor (Fixed-Term) - Remote

Overview

The Student Services Advisor will be responsible for a range of basic administrative functions contributing to the effective services of students across Higher Education and VET programs.

In Short

• Provide general advice to staff and students about student and course related policies.
• Assist with processing requests for enrolment amendments and withdrawals.
• Participate in ongoing training and development in student services.
• Ensure all enquiries are acknowledged and responded to promptly.
• Support wider student operations for an exceptional student experience.
• Assist with student progression and exam processes.
• Maintain quality assurance for enrolments according to university policy.
• Deliver high-quality customer service.
• Identify and report on issues affecting students.
• Demonstrate the company’s values.

Requirements

• Experience in administrative roles, preferably in education.
• Strong communication skills.
• Ability to manage multiple tasks efficiently.
• Proficiency in data entry and management systems.
• Commitment to customer service excellence.

Benefits

• Opportunity for professional development.
• Dynamic work environment.
• Supportive team culture.
• Flexible working arrangements.