Remote Otter LogoRemoteOtter

Systems Engineer (AU Managed Services, WFH) - Remote

Posted 46 weeks ago
DevOps / Sysadmin
Full Time
Philippines

Overview

The role involves providing technical infrastructure support and managing client incidents and requests while adhering to company standards.

In Short

  • Schedule: Monday – Friday (06:00 AM – 03:00 PM or 07:00 AM – 04:00 PM Manila time)
  • Minimum 5 years’ experience in an Infrastructure Support role.
  • Skills in Microsoft 365, Microsoft Azure, and Microsoft server operating systems.
  • Experience with Microsoft Active Directory and Microsoft Exchange.
  • Knowledge of VMware vSphere and Hyper V.
  • Provide technical infrastructure support and manage client incidents.
  • Maintain technical documentation and knowledge base.
  • Adhere to ITIL Framework processes.
  • Provide after hours on-call assistance.
  • Home-based position with various benefits.

Requirements

  • 5+ years in Infrastructure Support.
  • Proficiency in Microsoft technologies.
  • Experience with VMware and Hyper V.
  • Background in IT or systems engineering.
  • Knowledge of backup technologies and network fundamentals.
  • Experience with anti-virus technologies.
  • Familiarity with Citrix and RDS services.
  • Understanding of web and email proxy services.

Benefits

  • Home-based work environment.
  • Medical, Dental Coverage, and Life insurance.
  • Paid Vacation and Sick Leave.
  • Competitive salary package and annual appraisal.
  • Financial Assistance Program.
  • Mandatory Government Benefits and 13th Month Pay.
  • Regular Company Events and Career growth opportunities.
ConnectOS logo

ConnectOS

ConnectOS is a leading provider of offshore talent, specializing in delivering premium resourcing and productivity solutions to organizations in Australia, New Zealand, the US, Canada, and the UK. Established over a decade ago, ConnectOS has rapidly grown to become one of the fastest-growing offshoring companies globally. The company is dedicated to helping clients optimize their business operations and activate their capability strategies through innovative resourcing solutions. With a vibrant and modern work environment located in the heart of Manila, Philippines, ConnectOS fosters high employee engagement and satisfaction. The company is committed to professional development, offering competitive benefits and opportunities for growth, making it an employer of choice in the industry.

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