Systems Engineer (AU Managed Services, WFH) - Remote

Overview

The role involves providing technical infrastructure support and managing client incidents and requests while adhering to company standards.

In Short

• Schedule: Monday – Friday (06:00 AM – 03:00 PM or 07:00 AM – 04:00 PM Manila time)
• Minimum 5 years’ experience in an Infrastructure Support role.
• Skills in Microsoft 365, Microsoft Azure, and Microsoft server operating systems.
• Experience with Microsoft Active Directory and Microsoft Exchange.
• Knowledge of VMware vSphere and Hyper V.
• Provide technical infrastructure support and manage client incidents.
• Maintain technical documentation and knowledge base.
• Adhere to ITIL Framework processes.
• Provide after hours on-call assistance.
• Home-based position with various benefits.

Requirements

• 5+ years in Infrastructure Support.
• Proficiency in Microsoft technologies.
• Experience with VMware and Hyper V.
• Background in IT or systems engineering.
• Knowledge of backup technologies and network fundamentals.
• Experience with anti-virus technologies.
• Familiarity with Citrix and RDS services.
• Understanding of web and email proxy services.

Benefits

• Home-based work environment.
• Medical, Dental Coverage, and Life insurance.
• Paid Vacation and Sick Leave.
• Competitive salary package and annual appraisal.
• Financial Assistance Program.
• Mandatory Government Benefits and 13th Month Pay.
• Regular Company Events and Career growth opportunities.