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Broker Service Specialist (AU Mortgage, WFH) - Remote

Posted 3 days ago
Customer Service
Full Time
Philippines

Overview

The purpose of a Loan Processor is to assist Australian mortgage brokers with administrative tasks to prepare, process and track loan applications.

In Short

  • Assist Australian mortgage brokers with loan application processes.
  • Communicate with stakeholders and prepare documentation.
  • Maintain and update systems and CRMs.
  • Follow loan applications from pre-submission to post approval.
  • Document management and compliance checks.
  • Data entry and analysis of client information.
  • Generate application paperwork and credit reports.
  • Ensure timely settlement of loans.
  • Flexible work setup: Work from Home or Hybrid.
  • Access to training and career advancement opportunities.

Requirements

  • Bachelor’s Degree in a relevant course.
  • More than 2 years of experience in AU loan processing.
  • Experience with CRM software like MyCRM, Infynity, etc.
  • Proficient in Google Workspace and Microsoft Office.
  • Experience with task management tools (e.g., Monday.com).

Benefits

  • Onsite paid training program.
  • Competitive salary package with performance reviews.
  • Opportunity to attend events and travel to Australia.
  • Chance to earn CERT IV in Mortgage Broking and Finance.
  • Access to training resources and knowledge base.
ConnectOS logo

ConnectOS

ConnectOS is a leading provider of offshore talent, specializing in delivering premium resourcing and productivity solutions to organizations in Australia, New Zealand, the US, Canada, and the UK. Established over a decade ago, ConnectOS has rapidly grown to become one of the fastest-growing offshoring companies globally. The company is dedicated to helping clients optimize their business operations and activate their capability strategies through innovative resourcing solutions. With a vibrant and modern work environment located in the heart of Manila, Philippines, ConnectOS fosters high employee engagement and satisfaction. The company is committed to professional development, offering competitive benefits and opportunities for growth, making it an employer of choice in the industry.

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