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Senior Broker Service Specialist (AU Mortgage, WFH) - Remote

Posted 21 weeks ago
Sales / Business
Full Time
Philippines

Overview

The Senior Broker Service Specialist will be responsible for supporting the mortgage broking process, ensuring compliance, and providing exceptional customer service while working from home.

In Short

  • Work Monday – Friday (6:00 PM - 3:00 PM Manila Time)
  • 4+ years of experience in AU loan processing
  • Experience with various CRM software
  • Exceptional customer service skills
  • Document management and compliance checks
  • Data entry and application paperwork generation
  • Living expense analysis and income calculation
  • Assist in complex loan structures
  • Onsite training transitioning to WFH
  • Competitive salary package and benefits

Requirements

  • Bachelor's Degree
  • 4+ years in the mortgage industry
  • Experience with MyCRM and other CRM software
  • Good understanding of IT concepts
  • Strong attention to detail
  • Experience with project management tools
  • Organizational skills to manage conflicting priorities
  • Logical problem-solving skills
  • Certificate IV Financing & Mortgage Brokering (nice to have)

Benefits

  • Medical, Dental Coverage, and Life insurance from day 1
  • Paid Vacation and Sick Leave
  • Financial Assistance Program
  • Complimentary Office Fitness and Wellness Facilities
  • Regular Company Events and Career growth opportunities
  • Accessible location in Metro Manila
ConnectOS logo

ConnectOS

ConnectOS is a leading provider of offshore talent, specializing in delivering premium resourcing and productivity solutions to organizations in Australia, New Zealand, the US, Canada, and the UK. Established over a decade ago, ConnectOS has rapidly grown to become one of the fastest-growing offshoring companies globally. The company is dedicated to helping clients optimize their business operations and activate their capability strategies through innovative resourcing solutions. With a vibrant and modern work environment located in the heart of Manila, Philippines, ConnectOS fosters high employee engagement and satisfaction. The company is committed to professional development, offering competitive benefits and opportunities for growth, making it an employer of choice in the industry.

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