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E-Commerce Operations Specialist - Remote

Posted 3 weeks ago
Sales / Business
Full Time
South Africa

Overview

Our client is seeking a detail-oriented, tech-savvy E-Commerce Operations Specialist with hands-on experience in marketplace management, SEO, and AI-powered tools. This role requires a blend of operations knowledge and advanced digital marketing strategies, including leveraging AI for competitive SEO performance. The ideal candidate will be proactive, resourceful, and committed to maximizing product visibility across all sales channels.

In Short

  • Create and optimize product listings on Amazon, eBay, Shopify, and other platforms using AI tools where applicable.
  • Implement and refine SEO strategies using both traditional and AI-powered methods (e.g., ChatGPT, SurferSEO, Jasper).
  • Conduct keyword research and competitor analysis using AI-based SEO tools.
  • Analyze website data and marketplace trends to enhance product positioning and performance.
  • Perform ongoing SEO audits of HoneysPlace.com and MyPleasure.com, including meta content updates using AI.
  • Maintain and grow marketplace operations, including inventory updates, shipping compliance, and promotional planning.
  • Monitor and report on site traffic, keyword performance, and customer feedback.
  • Develop and track marketing campaigns using Google Analytics, GA4, and Looker Studio.
  • Manage digital assets, including visuals and SEO-compliant descriptions.
  • Ensure platform listings are visually appealing and aligned with the latest algorithmic requirements.
  • Manage customer communications, feedback resolution, and operational reporting.

Requirements

  • Demonstrated experience managing e-commerce operations across Amazon, eBay, and Shopify.
  • Proven track record in SEO strategy and execution, including familiarity with AI tools.
  • Working knowledge of ChatGPT, Jasper, Gemini, SurferSEO, Clearscope, Frase, Ahrefs, SEMrush, Screaming Frog, and GA4.
  • Excellent written communication skills and ability to generate AI-powered product copy.
  • Strong understanding of Google’s SEO content policies and AI compliance best practices.
  • Proficiency in Microsoft Office Suite and marketplace tools.
  • Detail-oriented multitasker with the ability to prioritize and meet multiple deadlines.
  • Excellent communication, problem-solving, and customer service skills.

Benefits

  • Competitive salary and performance-based incentives.
  • Opportunity to work with cutting-edge AI technologies.
  • Flexible work environment.
  • Professional development opportunities.
  • Collaborative team culture.
& Company logo

& Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through a comprehensive suite of services. The company specializes in connecting businesses with world-class freelance professionals and delivering top-tier outsourcing services across over 150 countries. With a mission to empower growth for forward-thinking businesses, 1840 & Company bridges skill and resource gaps with an expertly vetted talent pool, fostering an environment that promotes optimal work-life balance and professional growth for its remote workforce. Headquartered in Overland Park, KS, USA, the company also has service delivery facilities in the Philippines, India, Ukraine, South Africa, and Argentina.

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