Growth Account Manager - Remote

Overview

Common Room is a customer intelligence platform that captures every buying signal, providing companies with AI enrichment and automation to effectively reach their customers.

In Short

• Join a team focused on expanding customer usage and growing account footprints.
• Build strong relationships with customers to understand their goals.
• Collaborate with Customer Success and Product teams for high satisfaction.
• Identify opportunities for additional use cases and workflows.
• Act as the voice of the customer to influence product direction.
• Help define and scale the SMB account management motion.

Requirements

• 1–3 years of experience in account management, sales, or customer success in SaaS.
• A customer-first mindset with strong relationship-building skills.
• Consultative approach to uncovering needs and creating value.
• Strong organizational skills and attention to detail.
• Clear communication skills, comfortable leading commercial conversations.
• Bonus points for experience in a PLG environment or relevant sales experience.

Benefits

• Competitive base compensation with equity ownership.
• Health insurance including medical, dental, and vision.
• Unlimited Paid Time Off and Paid Company Holidays.
• Work from home policy with support for home office needs.
• Monthly Remote Stipend and 401(k) self contribution.
• Paid Family Leave and an opportunity to join a diverse team.