Account Growth Manager - Remote

Overview

The Account Growth Manager plays a key role in ensuring the Customer Success team is proactively driving incremental revenue, optimizing internal processes, and holding teams accountable for tracking growth opportunities.

In Short

• Track Incremental Growth: Produce reports and track trends regularly
• Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
• Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
• Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
• Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
• Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
• Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.

Requirements

• 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
• Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
• Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
• Ability to influence without direct authority, ensuring best practices are followed across teams.
• A proactive, problem-solving mindset with a passion for efficiency and process improvement.
• Strong collaboration and communication skills to align teams and drive impact.

Benefits

• Be part of a fast-growing, innovative company that’s shaping the future of ABM and demand generation.
• Work alongside a passionate, driven team focused on customer success and measurable impact.
• Opportunity to influence strategy and be a key driver of account growth and efficiency.
• Competitive salary, benefits, and a culture that values growth, collaboration, and creativity.