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Peer Warmline Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
USA
$21/hour

Overview

The Peer Warmline Specialist provides remote peer support to individuals in crisis, helping them develop coping skills and connect to resources.

In Short

  • Work full-time from 6:00 pm to 2:00 am, Wednesday to Sunday.
  • Provide peer support via calls, chats, and texts.
  • Assist callers in developing coping skills and wellness plans.
  • Connect callers to additional crisis resources as needed.
  • Document encounters and maintain confidentiality.
  • Communicate effectively with team members.
  • Work in a HIPAA compliant environment.
  • Must have a private office space and high-speed internet.
  • Requires certification as a Peer Support Specialist.
  • Join a mission-driven organization focused on mental health support.

Requirements

  • Permanently reside in Michigan.
  • High School Diploma or GED equivalent.
  • Certification as a Peer Support Specialist.
  • At least 1 year of experience in a similar role.
  • Access to high-speed internet and a dedicated office space.

Benefits

  • Generous Paid Time Off.
  • Shift premiums for evening work.
  • Employer-sponsored wellness plans.
  • Competitive hourly wage.

C.G

Common Ground

Common Ground is a leading crisis intervention organization in the United States, dedicated to helping individuals and families navigate crises such as mental health issues, substance use, and human trafficking. With over 50 years of experience, Common Ground provides 24/7 support through various channels, including in-person, phone, text, and virtual assistance. The organization emphasizes a person-focused, non-profit mission, fostering an environment of hope, healing, and recovery. Committed to advocacy and collaboration, Common Ground aims to meet the diverse needs of the community while promoting professional growth and a supportive workplace culture.

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