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Peer Warmline Supervisor - Remote

Posted 2 days ago
All others
Full Time
USA
$27 - $29/hour

Overview

The Peer Warmline Supervisor is a remote leadership role responsible for overseeing Peer Warmline Specialists, ensuring effective operations, and providing support during shifts.

In Short

  • Supervise Peer Warmline Specialists
  • Ensure adequate coverage and scheduling
  • Debrief with staff after shifts
  • Implement policies and procedures
  • Monitor calls and provide support
  • Document incoming communications
  • Collaborate with other supervisors
  • Maintain confidentiality
  • Perform additional duties as assigned
  • Work from home with specific requirements

Requirements

  • Permanent Michigan residency
  • High School Diploma or GED
  • MDHHS Certified Peer Support Specialist/Recovery Coach
  • 2 years experience as a Peer Support Specialist
  • 1 year supervisory experience
  • High-speed internet access
  • HIPAA-compliant office space

Benefits

  • Generous Paid Time Off
  • Shift premiums
  • Employer-sponsored benefits
  • Competitive wages

C.G

Common Ground

Common Ground is a leading crisis intervention organization in the United States, dedicated to helping individuals and families navigate crises such as mental health issues, substance use, and human trafficking. With over 50 years of experience, Common Ground provides 24/7 support through various channels, including in-person, phone, text, and virtual assistance. The organization emphasizes a person-focused, non-profit mission, fostering an environment of hope, healing, and recovery. Committed to advocacy and collaboration, Common Ground aims to meet the diverse needs of the community while promoting professional growth and a supportive workplace culture.

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