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Peer Warmline Specialist - Remote

Posted 18 hours ago
Customer Service
Full Time
USA
$21/hour

Overview

The Peer Warmline Specialist provides remote peer support to individuals in crisis, helping them develop coping skills and connect with resources.

In Short

  • Full-time position from 6:00 pm to 2:00 am, Friday to Tuesday.
  • Requires MDHHS Peer Support Specialist Certification or Peer Recovery Coach Certification.
  • Base pay of $21 per hour plus shift differentials.
  • Work from home providing peer support.
  • Handle incoming calls, chats, and texts.
  • Assist callers in developing coping skills and wellness plans.
  • Document encounters and maintain confidentiality.
  • Connect callers to appropriate resources.
  • Collaborate with team members for support.
  • Permanent residency in Michigan required.

Requirements

  • Permanent year-round Michigan residency.
  • High School Diploma or GED equivalent.
  • MDHHS Certified Peer Support Specialist.
  • Minimum 1 year paid experience as a Peer Support Specialist.
  • High-speed internet on a private network.
  • Private, HIPAA compliant office space.

Benefits

  • Generous Paid Time Off.
  • Shift premiums.
  • Employer-sponsored benefit and wellness plans.
  • Competitive wages.

C.G

Common Ground

Common Ground is a leading crisis intervention organization in the United States, dedicated to helping individuals and families navigate crises such as mental health issues, substance use, and human trafficking. With over 50 years of experience, Common Ground provides 24/7 support through various channels, including in-person, phone, text, and virtual assistance. The organization emphasizes a person-focused, non-profit mission, fostering an environment of hope, healing, and recovery. Committed to advocacy and collaboration, Common Ground aims to meet the diverse needs of the community while promoting professional growth and a supportive workplace culture.

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