Lifecycle Operations Specialist - Remote

Overview

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.

In Short

• Join our Growth Marketing team as a Lifecycle Operations Specialist.
• Deliver personalized communications at scale throughout the customer lifecycle.
• Utilize Salesforce Marketing Cloud for segmentation, automation, and personalization.
• Monitor and optimize email and push campaigns for performance.
• Collaborate with campaign owners to understand business goals and KPIs.
• Execute promotional campaigns and manage multiple projects.
• Provide insights and best practices for lifecycle marketing strategies.
• Stay updated on industry trends and apply knowledge for continuous improvement.
• Work closely with the Senior Manager, CRM to define campaign goals.
• Support day-to-day management of email and push notifications.

Requirements

• Bachelor's degree in Marketing, Business, or related field.
• 3-5 years of experience in lifecycle marketing or related functions.
• Expertise in marketing automation tools and CRM technology.
• Strong analytical skills and data-driven decision-making experience.
• Detail-oriented with a focus on accuracy and quality.
• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced environment and manage multiple projects.
• Passion for collecting or interest in the hobby.

Benefits

• Health Insurance: Medical, Dental, and Vision coverage.
• 401(K) Matching Plan for future financial goals.
• Flexible time-off for salaried employees.
• Ten company paid holidays for full-time employees.
• Employee discounts on select grading services.
• Flexible hours with varying shifts available.
• Fun working environment with team-building activities.