Deployment Engineer - Remote

Overview

Are you passionate about pioneering the next wave of human-robot interaction? Do you thrive in dynamic environments and enjoy the hands-on deployment of cutting-edge technology? If you're driven by innovation and eager to play a pivotal role in bringing collaborative robots (cobots) to diverse settings, we invite you to join us at Cobot as a Deployment Engineer. This role is a golden opportunity for those with a strong technical background alongside a customer-centric approach, ready to tackle challenges head-on and create a scalable deployment playbook. As a linchpin between engineering, go-to-market, and client operations teams, you'll turn customers into passionate cobot advocates and grow with us as we expand our reach.

In Short

• Deliver exceptional deployment support, setting new benchmarks for customer satisfaction.
• Lead the onsite hardware and software testing of cobots, ensuring optimal performance.
• Identify, document, and troubleshoot issues, enhancing system reliability and user experience.
• Conduct parts replacements and robot retrofits, maintaining high operational standards.
• Build and maintain customer relationships based on trust, reliability, and mutual success.
• Prepare and verify site readiness for cobot deployment through detailed checklists and testing.
• Document operational and technical troubleshooting specs, building a foundation for excellence.
• Partner with Program Manager to ensure consistent customer communication and project progress.

Requirements

• Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial) or Supply Chain Management.
• A customer-first mindset with proven success in building positive relationships.
• Experience collaborating with cross-functional teams to achieve shared goals.
• Proficiency in Linux, Python, and Git or equivalent version control tools.
• Hands-on experience in electrical and mechanical debugging.
• A data-oriented approach, with skills in data visualization or presentation.
• Willingness to travel (90-100%) for on-site deployments.
• Highly motivated, excellent communicator, thriving in fast-paced and collaborative startup environments.
• Previous experience deploying and integrating systems into logistics, healthcare, or manufacturing industry.

Benefits

• Competitive salary with equity options.
• Comprehensive benefits package.
• Opportunity to work with cutting-edge technology in robotics.
• Dynamic and innovative work environment.
• Support for professional development and growth.
• Diverse and inclusive workplace culture.