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Data Science Manager - Remote

Posted 6 weeks ago
Data Analysis
Full Time
USA
$243,865 - $286,900 USD/year

Overview

As a Data Science Manager at Coinbase, you will lead a team focused on revolutionizing customer service through data-driven insights and analytics.

In Short

  • Lead and mentor a high-performing data science team.
  • Collaborate with CX leadership, Product, and Engineering to optimize customer experiences.
  • Establish business metrics for customer support.
  • Develop real-time logging and prediction systems.
  • Build processes for experimentation and optimization.
  • Deliver actionable insights to senior leadership.
  • Drive initiatives to scale analytics in customer experience.
  • Communicate complex data findings effectively.
  • Champion data-driven decision making.
  • Focus on building scalable tools and frameworks.

Requirements

  • BA/BS in business, computer science, or related field.
  • 8+ years in data science or analytics, with 3+ years in management.
  • Experience in measurement and optimization frameworks.
  • Strong background in machine learning and statistical analysis.
  • Ability to partner cross-functionally for business impact.
  • Experience with real-time analytics and anomaly detection.
  • Exceptional communication skills.
  • Adept at managing complex projects.
  • Focus on scalability in analytics.
  • Passion for improving customer experiences.

Benefits

  • Competitive salary with bonus and equity eligibility.
  • Comprehensive medical, dental, and vision benefits.
  • 401(k) plan.
  • Opportunities for personal and professional growth.
  • Collaborative work culture.
  • Flexible work environment.
  • Support for in-person team-building events.
  • Access to cutting-edge technologies.
  • Commitment to diversity and inclusion.
  • Supportive of reasonable accommodations.
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Coinbase

Coinbase is a leading cryptocurrency exchange platform that allows users to buy, sell, and manage a variety of digital currencies. Founded in 2012, the company aims to create an open financial system for the world, making it easy for individuals and institutions to engage with cryptocurrencies. With a focus on security, user experience, and regulatory compliance, Coinbase has established itself as a trusted platform in the rapidly evolving blockchain and cryptocurrency landscape.

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