The Technical Support Specialist will be responsible for providing technical assistance and support to customers, diagnosing and troubleshooting technical issues, and documenting procedures.
Cognigy is a pioneering company in the customer service industry, specializing in advanced AI Agent platforms for enterprise contact centers. Their flagship solution, Cognigy.AI, enables businesses to provide instant, hyper-personalized, and multilingual customer service across various channels. By integrating Generative and Conversational AI, Cognigy creates Agentic AI that enhances customer experiences and supports contact center employees in real-time. The company fosters a diverse and respectful work environment, emphasizing growth, teamwork, and transparency, while offering significant opportunities for professional development and a range of attractive employee benefits.
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Jobs from Cognigy:
Senior Account Executive - US
Senior Account Executive - UKI
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Senior Account Executive - US
Cognigy is a pioneering company in the customer service industry, specializing in advanced AI Agent platforms for enterprise contact centers. Their flagship solution, Cognigy.AI, enables businesses to provide instant, hyper-personalized, and multilingual customer service across various channels. By integrating Generative and Conversational AI, Cognigy creates Agentic AI that enhances customer experiences and supports contact center employees in real-time. The company fosters a diverse and respectful work environment, emphasizing growth, teamwork, and transparency, while offering significant opportunities for professional development and a range of attractive employee benefits.
Share This Job!
Save This Job!
Jobs from Cognigy:
Senior Account Executive - US
Senior Account Executive - UKI
QA Tech Lead
Technical Support Voice Specialist
Senior Account Executive - US
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