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Software Engineer - Remote

Posted 32 weeks ago
Software Development
Full Time
Germany

Overview

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI empowers businesses to deliver exceptional service that is instant, personalized, in any language and on any channel. Cognigy is shaping the future of customer service, creating AI Agents by perfectly combining Generative and Conversational AI to increase customer satisfaction and actively support employees in real-time.

In Short

  • Develop and deliver software solutions that meet customer needs quickly and efficiently
  • Creating high-quality code with a well-structured and maintainable design
  • Keep our codebase tested and secure
  • Overseeing of our user interface
  • Profiling and benchmarking our codebase to identify bottlenecks
  • Ensure operational excellence through monitoring, logging, and e2e testing
  • Providing guidance to other developers and act as a mentor

Requirements

  • Experience in software development
  • Strong understanding of AI technologies
  • Ability to write clean and maintainable code
  • Experience with user interface design
  • Knowledge of monitoring and testing practices
  • Mentorship experience

Benefits

  • Work in a diverse and respectful team
  • Opportunities for personal and professional growth
  • Be part of a leading company in AI technology
  • Flexible working environment
Cognigy logo

Cognigy

Cognigy is a pioneering company in the customer service industry, specializing in advanced AI Agent platforms for enterprise contact centers. Their flagship solution, Cognigy.AI, enables businesses to provide instant, hyper-personalized, and multilingual customer service across various channels. By integrating Generative and Conversational AI, Cognigy creates Agentic AI that enhances customer experiences and supports contact center employees in real-time. The company fosters a diverse and respectful work environment, emphasizing growth, teamwork, and transparency, while offering significant opportunities for professional development and a range of attractive employee benefits.

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