Senior Solutions Architect - EMEA - Remote

Overview

The Senior Solutions Architect at Cognigy will design, build, and implement advanced Conversational AI solutions for customers and partners, managing high-impact projects and providing deep technical insights.

In Short

• Drive complex projects from pilot to full implementation.
• Provide cutting-edge technical solutions and best practices.
• Collaborate with cross-functional teams for business development.
• Deliver technical training and workshops.
• Develop high-impact technical documentation.
• Ensure customer satisfaction through technical issue resolution.
• Contribute insights to enhance product strategies.
• Support customers and partners with knowledge empowerment.
• Access ongoing training for professional growth.
• Involvement in high-impact projects for skill advancement.

Requirements

• Experience in Conversational AI solutions.
• Strong technical background in software development.
• Ability to manage complex projects effectively.
• Excellent communication and collaboration skills.
• Experience in technical documentation and training.
• Ability to tackle advanced technical challenges.
• Proven track record in customer satisfaction.
• Willingness to work in a remote/hybrid environment.
• Based in Germany with the right to work.
• Passion for technology and customer service.

Benefits

• Opportunities for career development.
• Access to ongoing training.
• Involvement in high-impact projects.
• Work in a diverse and respectful team environment.
• Culture of mutual respect and trust.
• Support for personal and professional growth.
• Work with advanced AI technology.
• Contribute to transforming customer service.
• Flexible working arrangements.
• Be part of a passionate team.