Fraud Risk Analyst III - Remote

Overview

The Fraud Risk Analyst III will support the BaaS program and Core Bank customers by providing lead and senior level oversight of Fintech partners and Bank customers with an emphasis on fraud analysis reviews, monitoring, and documentation.

In Short

• Assist in developing processes to enhance fraud risk controls and oversight for Fintech Partners and Core Bank.
• Assist in developing and updating fraud risk policies, procedures, and reporting templates.
• Review partner policies and procedures, workflows, and other program documents to identify gaps throughout the customer lifecycle.
• Complete high risk and material fraud incident reviews on events identified internally and externally.
• Complete Core Bank customer fraud transaction monitoring, investigation and thorough documented analysis of event.
• Responsible for the Card Dispute process, from intake to resolution.
• Support Fraud Risk Manager with team training and process improvement recommendations.
• Assist with technical-based projects and requests, including data reporting and system implementations.
• Build and maintain strong relationships with key stakeholders.
• Prepare and present to management fraud summaries, analysis, and recommendations.

Requirements

• Knowledge and understanding of Fintech with a strong fraud analysis background.
• Demonstrated ability to work in a team environment.
• Disputes processing experience.
• Ability to resolve problems with minimal guidance.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Attention to detail and accuracy a must.
• Cooperative and professional attitude.
• Ability to effectively present information and respond to questions.

Benefits

• Medical Coverage with multiple plans available.
• Health Savings Account (HSA) with employer contributions.
• Flexible Spending Accounts (FSA) for healthcare and dependent care.
• Dental and Vision Insurance plans.
• Company-paid basic life insurance with options for additional coverage.
• Long-Term/Short-Term Disability income protection.
• 401(k) Retirement Plan with company matching.
• Generous vacation and sick leave policies.
• 11 paid holidays throughout the year.