Accounts Approval Specialist - Remote

Overview

The Accounts Approval Specialist at CloudTalk will play a key role in customer onboarding, risk mitigation, and compliance, ensuring the legitimacy of new accounts and safeguarding the integrity of the platform.

In Short

• Work 100% Remote or Hybrid from Bratislava Office.
• Base Salary: €1,300 gross/month.
• Perform KYC checks for new customer accounts.
• Review and approve/reject account applications.
• Investigate suspicious applications and flag potential fraud.
• Provide technical support to clients.
• Collaborate with cross-functional teams for compliance workflows.
• Access 1:1 coaching and personal L&D budget.
• Join a vibrant international team.
• Enjoy unlimited paid time off and home office budget.

Requirements

• Fluent in English.
• Available for rotational shifts.
• Experience in KYC/AML processes.
• Knowledge of customer onboarding or compliance.
• Experience in document verification and fraud investigation.
• Background in SaaS or fintech industries.
• Self-starter with ownership of workflows.
• Collaborative and supportive team member.
• Eager to learn about compliance and technology.

Benefits

• 1-1 coaching sessions.
• Unlimited Paid Time Off.
• Home office budget and MacBook for work.
• Recharge Fridays once per quarter.
• Referral bonuses and team building events.