Customer Engagement Manager - Remote

Overview

The Customer Engagement Manager will be responsible for deeply engaging and growing the business relationship of existing accounts, focusing on CloudMoyo’s services business.

In Short

• Driving revenue growth in our Services
• Upsell and cross-sell to drive increased revenue in existing accounts
• Understand and effectively communicate the company's value proposition
• Responsible for sales accountability and relationships with customers
• Develop sales strategy & plans to achieve targets
• Generate and maintain accurate account and opportunity plans
• Identify and solve client issues strategically
• Nurture client relationships and build long-term trust
• Track delivery on projects and mitigate risks

Requirements

• Minimum 12+ years in top consulting/IT services firms
• Experience in growing existing services business
• Understanding of business problems solved for CPO, CLO, CIO, and CFO
• Ability to articulate integration and data optimization
• Minimum bachelor’s degree
• Strong background in meeting/exceeding sales quotas
• Experience in large, matrixed company environments
• Experience with C-Level relationship management
• Excellent communication and interpersonal skills
• Strong leadership and problem-solving abilities

Benefits

• Comprehensive healthcare benefits
• 401(k) retirement savings plan
• Paid Time Off (PTO) and paid holidays
• Paid volunteer days annually
• Career development opportunities
• Flexible work hours for work/life balance
• Fast-paced and welcoming culture
• Employee assistance program
• Short and long-term disability and life insurance
• Flexible saving accounts