Senior Product Operations Manager - Remote

Overview

The Senior Product Operations Manager will drive operational excellence and enhance collaboration among Product, Engineering, and Design teams, focusing on optimizing processes and tooling for better product outcomes.

In Short

• Drive process improvements to increase efficiency and collaboration.
• Own the selection and maintenance of product development tools.
• Facilitate learning opportunities and onboarding for new team members.
• Develop and enforce governance guidelines across product teams.
• Enhance roadmap visibility and communication across teams.
• Guide teams on Agile and lean methodologies.
• Identify opportunities for continuous improvement in product operations.
• Work closely with cross-functional teams to streamline processes.
• Support a culture of operational excellence.
• Influence and align teams across a matrixed organization.

Requirements

• 8+ years of experience in Product Operations, Product Management, or Program Management.
• Proven track record of process improvements and operational frameworks.
• Expertise in product development tools like ProductBoard, Jira, and Confluence.
• Experience with Agile methodologies.
• Excellent communication skills for presenting to senior leadership.
• Success in working cross-functionally with various teams.
• Ability to influence without authority in a matrixed organization.
• Experience mentoring or coaching team members.

Benefits

• Generous paid time off for rest and family engagement.
• Commitment to diversity and inclusion in the workplace.
• Opportunities for professional development and learning.
• Supportive culture fostering operational excellence.
• Global focus on customer needs and innovative product solutions.