Tide is building a finance platform designed to save small businesses time and money, providing business accounts and related banking services along with administrative solutions.
In Short
Seeking a data-driven Senior Product Operations Manager.
Oversee key payment product in the Germany market.
Collaborate with various teams including member support and finance.
Engage with external partners to agree on SLAs and performance.
Act as the voice of the customer to define a smooth experience.
Support Product Managers in managing cross-functional technical projects.
Provide support to the Operations community worldwide.
Fluent in English and French, with other European languages valued.
Strong understanding of financial markets in Europe.
Organized and proactive in improving processes.
Requirements
At least six years of experience in finance, consulting, technology, or operations.
Fluency in English and French.
Good understanding of financial markets in Europe and Germany.
Ability to deliver complex projects across multiple work streams.
Strong attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Resilient and customer-focused team player.
Benefits
25 days of paid leave per year.
3 additional days of paid leave for volunteering or L&D.
EUR 1,000 professional L&D budget per year.
Share options and statutory health insurance.
Extended parental leave and mental health support.
Home office budget and global work travel opportunities.