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Senior Product Operations Manager - Remote

Posted 2 weeks ago

Overview

Tide is building a finance platform designed to save small businesses time and money, providing business accounts and related banking services along with administrative solutions.

In Short

  • Seeking a data-driven Senior Product Operations Manager.
  • Oversee key payment product in the Germany market.
  • Collaborate with various teams including member support and finance.
  • Engage with external partners to agree on SLAs and performance.
  • Act as the voice of the customer to define a smooth experience.
  • Support Product Managers in managing cross-functional technical projects.
  • Provide support to the Operations community worldwide.
  • Fluent in English and French, with other European languages valued.
  • Strong understanding of financial markets in Europe.
  • Organized and proactive in improving processes.

Requirements

  • At least six years of experience in finance, consulting, technology, or operations.
  • Fluency in English and French.
  • Good understanding of financial markets in Europe and Germany.
  • Ability to deliver complex projects across multiple work streams.
  • Strong attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Resilient and customer-focused team player.

Benefits

  • 25 days of paid leave per year.
  • 3 additional days of paid leave for volunteering or L&D.
  • EUR 1,000 professional L&D budget per year.
  • Share options and statutory health insurance.
  • Extended parental leave and mental health support.
  • Home office budget and global work travel opportunities.
  • Team socials and sabbatical leave.

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