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Onboarding Documents Associate - Remote

Posted 3 days ago
Customer Service
Full Time
Philippines

Overview

The Onboarding Documents Associate plays a crucial role in ensuring a seamless onboarding experience for healthcare professionals by reviewing and validating their submitted documents.

In Short

  • Review and validate onboarding documents for accuracy and compliance.
  • Manage document submission queues and backlogs.
  • Execute daily tasks related to document status and mapping.
  • Contribute to policy improvements for efficiency.
  • Collaborate with teams to resolve document inquiries.
  • Stay updated on documentation standards.
  • Meet targets for document review time and accuracy.

Requirements

  • Experience in document verification or compliance operations.
  • Familiarity with U.S. healthcare documentation.
  • Strong attention to detail.
  • Ability to make timely decisions.
  • Excellent written communication skills.
  • Organized and dependable with a sense of ownership.
  • Success in remote work environments.
  • Familiarity with Slack, Zendesk, and Google Sheets.
  • Ability to work independently while collaborating.
  • QA experience is a plus.

Benefits

  • Work in a fast-growing, profitable company.
  • Join a global remote team.
  • Opportunities for career growth.
  • Flexible work environment.
  • Contribute to meaningful work improving lives.
Clipboard logo

Clipboard

Clipboard is a fast-growing Series C marketplace dedicated to improving lives by connecting professionals with on-demand job opportunities in various sectors, including Long Term Care, Dental Offices, and Schools. With a global remote team of over 700 people, Clipboard has been profitable since 2022 and fills millions of shifts annually across the US. The company emphasizes a culture of high ownership and asynchronous workflows, allowing professionals to leverage their time and ambition for career growth and financial opportunity. Clipboard is recognized as a YC Top Company and is committed to meaningful work in healthcare, providing flexible scheduling and unlimited paid time off for its employees.

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