Technical Operations Generalist - Remote

Overview

The Technical Operations team is hiring a Technical Operations Generalist to support and evolve our internal tooling ecosystem across Ops.

In Short

• Execute against high-priority tooling and automation initiatives across the operational stack
• Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency
• Support and improve systems across multiple tools, including support platforms and AI-driven solutions
• Translate defined problems into practical, well-scoped technical solutions
• Identify gaps or inefficiencies in current tooling and proactively address them
• Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
• Contribute to ongoing improvements in how our systems connect and operate together

Requirements

• Technical fluency with APIs, integrations, and automation tooling
• Execution discipline with defined problems
• Systems thinking to understand tool connections
• Problem-solving skills for loosely defined issues
• Ownership mindset for delivering high-quality work

Benefits

• Opportunity to work with a global team
• Impact on improving operational efficiency
• Engagement in a fast-growing marketplace
• Participation in a supportive work culture