Senior Business Intelligence Analyst - Remote

Overview

CLEAR is seeking a Senior Business Intelligence Analyst to work across our organization—spanning Product, Operations, Finance, and Marketing—to unlock valuable insights and drive strategic decisions. In this role, you will be responsible for building and maintaining the Business Intelligence (BI) infrastructure, analyzing subscription metrics (acquisition, conversion, retention), and translating data into actionable insights that shape CLEAR’s growth. You’ll leverage your advanced SQL and Looker development skills to create data models and impactful dashboards, ensuring that key stakeholders can easily access and understand the metrics that matter.

In Short

• Define and maintain key performance indicators (KPIs) across teams, focusing on subscription metrics (acquisition, conversion, retention)
• Collaborate with cross-functional stakeholders to refine metrics and ensure they align with business goals
• Develop and enhance Looker Explores, dashboards, and user-friendly reports to deliver clear, actionable insights
• Champion best practices in data visualization and user experience, ensuring stakeholders can interpret and use the data
• Communicate analysis findings and trends through dashboards, written narratives, or presentations
• Partner with teams to formulate hypotheses, run A/B tests, and measure results.
• Leverage Python and data science techniques for advanced analytics and modeling (e.g., churn prediction, segmentation, machine learning) is a plus

Requirements

• Advanced SQL & Data Modeling: Skilled at writing complex queries, optimizing performance, and working with modern data warehousing solutions (e.g., Snowflake)
• Looker Development & Dashboarding: Experienced in building LookML models, Explores, and dashboards in Looker, with a focus on user-friendly design
• Business Acumen in Subscription Models: Solid understanding of subscription metrics (acquisition, conversion, retention) and the ability to turn analytical insights into strategies that drive growth and efficiency
• Data Visualization & Storytelling: Skilled at translating data into compelling stories that highlight the “why” behind the numbers, and adept at tailoring communication to technical and non-technical audiences
• Curious Mindset & Continuous Learning: Eagerness to explore new technologies, data science methods (e.g., Python), and advanced analytics approaches, along with a passion for staying current on industry trends and best practices

Benefits

• Comprehensive healthcare plans
• Family building benefits (fertility and adoption/surrogacy support)
• Flexible time off
• Free OneMedical memberships for you and your dependents
• 401(k) retirement plan with employer match
• Stipend and reimbursement programs for learning & development
• Meals and snacks in the office