Solutions Engineer II - Remote

Overview

The Solutions Engineer II Role combines detailed technical knowledge with a dedication to the sales process and customer success. The Solutions Engineer II will support sales productivity, sales and partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight how CivicPlus solutions meet customer needs.

In Short

• Be the subject matter expert in designated product technology and solutions.
• Presents technology in selling situations where solution demonstrations are required.
• Design, build, maintain, and deliver innovative demos.
• Involved in the deep discovery process and proof of concept phase.
• Work with the sales team to define a technical sales strategy.
• Drive technical presentations at trade shows and conferences.
• Collaborate closely with Product and Engineering teams.
• Assist marketing in developing collateral.
• Create and run client sandbox environments for proof of concept opportunities.
• Custom development and launch of new sales products.

Requirements

• Bachelor’s degree in IT, business or social sciences or comparable experience.
• A strong technical background and understanding of SaaS solutions.
• Familiarity with standard web technologies: HTML, CSS, JavaScript.
• Experience in a consultative role with clients.
• 4+ years of experience in software delivery or relevant experience.
• 3+ years of experience in a local government role preferred.
• Excellent Microsoft Office skills.
• Ability to tie business problems to technical solutions.
• Self-starter and team player.

Benefits

• Joining a growing Solutions Engineering team.
• Collaborative teammates who support each other.
• Prioritize a healthy work-life balance.
• Comprehensive health, dental, and vision insurance.
• Flexible Time Off and 401(k) plan.