AI and Automation Administrator - Remote

Overview

The AI & Automation Administrator is responsible for helping to manage the company's AI tools and governance processes while designing, building, and maintaining automations that streamline operations across our technology ecosystem. This role combines AI administration, technical problem-solving, integration expertise, and understanding of business processes to deliver scalable, efficient, and reliable solutions.

In Short

• Serve as the primary intake point for all AI requests across the organization.
• Conduct initial consultations to help requesters scope and refine their AI needs.
• Triage incoming requests and manage ticket workflow.
• Build and configure custom GPTs and AI integrations.
• Provide first-line support for AI tools.
• Design, build, and maintain automated workflows.
• Develop, test, and deploy automation and AI solutions.
• Collaborate with data engineers to enhance ETL processes.
• Maintain thorough documentation of workflows and integrations.
• Stay current on emerging AI tools and automation platforms.

Requirements

• 1–3 years of experience in systems automation or integration engineering.
• Strong experience in Salesforce Flow, Power Automate, or similar platforms.
• Proficiency in scripting languages like Python or PowerShell.
• Familiarity with large language models and AI tools.
• Experience with Microsoft 365 administration.
• Excellent problem-solving and debugging skills.
• Strong communication skills for translating technical concepts.
• Ability to manage multiple concurrent requests.

Benefits

• Define and implement the organization’s automation strategy.
• Drive innovation by experimenting with new ideas.
• Leverage cutting-edge AI and automation tools.
• Comprehensive health, dental, and vision insurance.
• Flexible Time Off and 401(k) plan.