Second Shift Services Manager - Remote

Overview

City Wide Facility Solutions (Portland) is looking for a responsible 2nd Shift Janitorial Coordinator to join our team to work the Southern territory. Part of your job will be to check on our facilities to help us maintain client satisfaction. You will also coordinate with our Account Managers and Independent Contractors to assist in resolving client concerns. Ultimately, you'll help City Wide, our customers and Independent Contractors build a strong working relationship.

In Short

• Maintain regular nightly route schedule
• Work closely with Account Manager to review objectives and goals for nightly route
• Build and maintain relationships with new and current Independent Contractors
• Participate in all new starts as key contact for selected Independent Contractors
• Utilize CRM to review client scope and create an inspection each client visit

Requirements

• Strong communication skills
• Ability to work independently
• Experience in customer service or facility management
• Proficiency in using CRM software
• Willingness to work second shift hours

Benefits

• Thorough training & development program
• Opportunities for promotion from within
• Focus on integrity and professional growth
• Collaborative work environment