Operations Support Analyst - HRSS LATAM Employee Life Cycle - Remote

Overview

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including record/documentation maintenance and account management, while serving as a liaison between various teams and clients.

In Short

• Entry-level operations support analyst role
• Responsible for record maintenance and account management
• Acts as a liaison between operations staff and clients
• Performs business analysis and documentation
• Creates and manages project plans
• Facilitates training sessions and writes test scripts
• Works on multiple projects simultaneously
• Ensures compliance with laws and regulations
• Demonstrates strong communication skills
• Previous relevant experience preferred

Requirements

• Bachelor’s degree or equivalent experience
• Proficient in Microsoft Office
• Knowledge of client reporting
• Working knowledge of SQL environments
• Strong organization and time management skills
• Problem-solving and decision-making abilities
• Clear written and verbal communication skills

Benefits

• Equal opportunity employer
• Consideration for qualified candidates without discrimination
• Accessibility accommodations available