Operations Support Analyst - Remote

Overview

The Operations Support Analyst role at JLL involves a blend of customer service and administrative tasks aimed at enhancing business success and ensuring efficient handling of requests.

In Short

• Provide customer service and administrative support.
• Maintain expected performance standards.
• Document review and management.
• Handle customer queries effectively.
• Collaborate with internal and external groups.
• Assist in troubleshooting workflow issues.
• Contribute recommendations for improvement.
• Work on shifting/rotating schedules.
• Utilize MS Office Suite proficiently.
• Communicate effectively in English.

Requirements

• Experience in operations preferred.
• Strong customer service skills.
• Technical support experience.
• Good verbal and written communication skills.
• Proficiency in MS Office Suite.
• Exceptional problem-solving skills.
• Time management abilities.
• Bachelor’s degree preferred.

Benefits

• Competitive pay and benefits package.
• Support for personal and professional growth.
• Inclusive work environment.
• Access to a dedicated Total Rewards Program.
• Opportunities for career advancement.