Applications Support Intermediate Analyst - Remote

Overview

The Applications Support Intermediate Analyst is a developing professional role responsible for ensuring application stability and availability in the payments environment, troubleshooting issues, and collaborating with various teams to maintain functional alignment.

In Short

• Support production systems and application stability in payments.
• Troubleshoot transaction and system performance issues.
• Collaborate with development and QA teams.
• Manage critical infrastructure components like Kafka and IBM MQ.
• Utilize monitoring tools to proactively detect issues.
• Document incidents and procedures.
• Understand payment processing workflows and transaction lifecycle.
• Familiarity with ISO 20022 and SWIFT is a plus.
• Proficient in databases and middleware technologies.
• Education: Bachelor’s degree or equivalent experience.

Requirements

• Strong knowledge of SQL and hands-on experience with Oracle and MongoDB.
• Proficient in Linux, IBM MQ, WebSphere, and OpenShift.
• Experience with Kafka and monitoring tools.
• Scripting skills in Shell or Python are a plus.
• Experience with CI/CD pipelines.
• Exposure to cloud platforms.
• Strong understanding of the payments domain.
• Ability to communicate complex information effectively.
• Attention to detail in analysis and recommendations.
• Ability to work independently and solve complex problems.

Benefits

• Equal opportunity employer.
• Consideration for candidates without regard to personal characteristics.
• Accessibility accommodations available for applicants.
• Opportunity to work in a dynamic technology environment.
• Collaborative team culture.
• Professional development opportunities.
• Exposure to advanced technologies in the payments sector.
• Potential for career growth within the organization.
• Work-life balance initiatives.
• Comprehensive benefits package.