Tax Resolution Specialist - Remote

Overview

The Tax Resolution Specialist at Check will resolve payroll tax notices quickly and accurately, ensuring partners and products remain strong. This role involves investigating issues and working directly with agencies to secure fast resolutions.

In Short

• Triage and resolve tax notice queues by priority, keeping partners informed.
• Engage with federal, state, and local agencies to investigate and drive resolution.
• Surface complex issues to product and engineering for deeper investigation.
• Spot trends across notices and recommend improvements.
• Maintain and refine SOPs for best practices in notice handling.
• Collaborate with Payroll Ops and R&D to streamline workflows.

Requirements

• 3–5 years of experience in payroll tax compliance or operations.
• Understanding of payroll tax regulations across agencies.
• Clear communication skills for translating tax issues.
• Experience handling sensitive employer information.
• Familiarity with payroll systems or case management tools.
• Highly organized and comfortable managing multiple priorities.

Benefits

• Company-sponsored medical, dental, and vision insurance.
• Stock options and flexible PTO.
• 16 weeks of paid parental leave.
• 10 annual holidays and a 401k retirement plan.
• $100 monthly stipend for home internet and mobile phone.
• Opportunities for team off-sites and events.