Partner Success Manager - Remote

Overview

As a Partner Success Manager at Check, you are the owner and advocate for our Partners, helping them build best-in-class payroll solutions while generating revenue.

In Short

• Manage post-sales Partner lifecycle and account management.
• Build strong relationships with Partners to understand their business goals.
• Consult on payroll business strategies to unblock inefficiencies.
• Establish mutual success metrics with Partners.
• Become a product expert and trusted advisor for Partners.
• Maintain communication with your portfolio of Partners.
• Identify and manage risks throughout the year.
• Partner with cross-functional teams for effective communication plans.
• Implement new products and evaluate their success.
• Ensure collaboration between Partners and Check's marketing teams.

Requirements

• Bachelor’s degree or equivalent in a related field.
• 5+ years of relevant work experience in SaaS or fintech.
• Experience in post-sales account management.
• Track record of exceeding revenue targets.
• Empathy and care for partner success.
• Strong communication skills.
• Ability to adapt in a fast-paced environment.
• Familiarity with software applications like Zendesk and Google Workspace.
• Strong documentation skills.
• Willingness to travel up to 25% of the time.

Benefits

• Company-sponsored medical, dental, and vision insurance.
• Stock options and flexible PTO.
• 16 weeks of fully paid parental leave.
• 10 annual holidays and a 401k retirement plan.
• $100 monthly stipend for home internet and mobile expenses.