Account Manager - Digital Marketing - Remote

Overview

The Account Manager will be a dynamic, strategic, savvy media professional, an expert in the video marketing offerings and capabilities of YouTube and off-YouTube platforms, and can dive in and immediately add value by driving revenue and increasing client investment.

In Short

• Own, retain, grow, and satisfy critical customer relationships.
• Understand and communicate how products assist clients in reaching marketing goals.
• Manage a book of business focusing on client retention and growth.
• Create and maintain Account Plans for designated accounts.
• Lead pre-campaign Kick-off Calls and serve as the single-point-of-contact.
• Respond urgently to client requests using internal systems knowledge.
• Monitor campaign pacing and KPI performance, addressing issues proactively.
• Generate thorough weekly and final reporting on metrics and insights.
• Expand relationships through regular client communication.
• Assist with up-selling and renewing existing clients.

Requirements

• Expertise in video marketing and digital platforms.
• Strong interpersonal and communication skills.
• Ability to manage multiple complex projects.
• Detail-oriented with strong organizational skills.
• Experience in account management or client relations.
• Proficiency in statistical analysis and business acumen.
• Ability to work collaboratively with internal teams.
• Experience in generating reports and insights.
• Knowledge of campaign management and optimization strategies.
• Ability to maintain and update proficiencies in the video marketing space.

Benefits

• Opportunity to work with high-level agency and brand partners.
• Dynamic and strategic work environment.
• Professional development opportunities.
• Collaborative team culture.
• Potential for career growth within the company.