Remote Otter LogoRemoteOtter

Head of Customer Marketing - Remote

Posted 8 weeks ago
Marketing
Full Time
USA

Overview

The Head of Customer Marketing will be responsible for turning customer love into revenue by telling stories and building effective growth programs at Central, a startup focused on payroll and benefits.

In Short

  • Lead customer content and advocacy initiatives
  • Generate customer reviews, testimonials, and case studies
  • Manage customer reference programs
  • Execute partner co-marketing campaigns
  • Support product launches with customer proof
  • Test new community channels
  • 3+ years experience in early-stage startups
  • Strong storytelling and interviewing skills
  • Enjoy engaging with customers
  • Comfortable working without a defined process

Requirements

  • Experience in early-stage startups or VC
  • Ability to build community and content from scratch
  • Strong writing skills
  • Natural ability to connect with customers
  • Experience in customer marketing
  • Bonus: Experience with audio/video editing

Benefits

  • Competitive salary and equity
  • Comprehensive benefits including medical, dental, and vision
  • Unlimited PTO and sick leave
  • Remote work opportunities
  • 2-4 off-sites per year
Central logo

Central

Central is an innovative automated back-office (ABO) platform designed specifically for founders, streamlining essential business operations such as payroll, benefits, accounting, and government filings. Unlike traditional HR solutions that require significant expertise and effort, Central acts as a proactive partner, alleviating the burdens of compliance and administrative tasks. With a mission to eliminate unnecessary complexities in business management, Central empowers founders to focus on solving critical challenges. Currently supporting over 150 companies and backed by significant investment, Central fosters a high-performance culture centered around clear thinking, high agency, and creativity.

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