Senior Care Manager - Remote

Overview

The Senior Care Manager is responsible for developing, assessing, planning, implementing, and coordinating complex care management activities focused on behavioral health needs to provide quality, cost-effective healthcare outcomes for members.

In Short

• Develop and coordinate personalized care plans based on member needs.
• Educate members and families on available services and benefits.
• Conduct telephonic, digital, and in-home visits for assessments.
• Monitor member status and revise care plans as necessary.
• Collaborate with healthcare providers to ensure timely access to care.
• Maintain compliance with state and federal regulations.
• Provide guidance and support to new clinical hires.
• Engage in continuous improvement of care delivery.
• Manage a caseload of complex/specialty cases.
• Participate in training and onboarding processes for new staff.

Requirements

• Master's degree in Behavioral Health or Social Work, or Nursing.
• 4-6 years of related experience in care management.
• Licensed Behavioral Health Professional or RN required.
• Experience with behavioral health and social determinants of health.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of healthcare regulations and compliance.
• Experience in patient education and support.
• Proficient in using telehealth and digital communication tools.
• Commitment to diversity and equal opportunity in employment.

Benefits

• Competitive pay and health insurance options.
• 401K and stock purchase plans.
• Tuition reimbursement for continued education.
• Paid time off plus holidays.
• Flexible work schedules including remote options.
• Supportive work environment focused on employee health.
• Opportunities for career advancement and skill development.
• Access to innovative healthcare programs.
• Commitment to diversity and inclusion in the workplace.
• Resources for personal and professional growth.