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Head of Operations Enablement - Remote

Posted 4 days ago
Project Management
Full Time
Worldwide

Overview

As the Head of Operations Enablement at Centene, you will drive strategies to enhance operational efficiency and improve customer experience for our members.

In Short

  • Lead the development and execution of operational strategies.
  • Enhance customer experience and compliance.
  • Drive continuous improvement and innovation.
  • Implement operational excellence initiatives.
  • Establish a compliance program for regulatory adherence.
  • Utilize methodologies like Lean, Six Sigma, and Kaizen.
  • Monitor KPIs to measure operational effectiveness.
  • Mentor teams in operational excellence practices.
  • Collaborate with cross-functional teams on operational challenges.
  • Develop reporting systems for operational performance.

Requirements

  • Bachelor's Degree in business administration or healthcare management.
  • Master's Degree preferred.
  • 10+ years of healthcare operations experience.
  • Experience managing staff and performance.
  • Large-scale call center management experience preferred.

Benefits

  • Competitive pay and health insurance.
  • 401K and stock purchase plans.
  • Tuition reimbursement.
  • Paid time off plus holidays.
  • Flexible work schedules including remote options.
Centene Management Company logo

Centene Management Company

Centene Management Company LLC is a diversified national organization dedicated to transforming the health of communities by providing high-quality healthcare solutions to its 28 million members. With a focus on building strong partnerships between health plans and provider networks, Centene emphasizes optimal performance in care delivery, quality improvement, and cost utilization. The company values diversity and offers a comprehensive benefits package, including competitive pay, flexible work arrangements, and support for employee development. Centene is committed to helping individuals and families live healthier lives through innovative programs and a wide range of health solutions.

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