Part-Time Support Specialist - Remote

Overview

The Part-Time Support Specialist will be part of a dynamic team focused on providing exceptional support for CENTEGIX's innovative safety solutions, particularly within K–12 districts.

In Short

• Join a part-time 24/7 Support Specialist team at CENTEGIX.
• Engage with clients and analyze data to inform decisions.
• Work in a fast-paced, startup-style environment.
• Answer incoming calls and gather information accurately.
• Communicate effectively with various stakeholders.
• Meet key performance indicators (KPIs) for professional growth.
• Maintain clear communication with team members.
• Flexibility in tackling new challenges is essential.
• Remote-first work environment with flexibility.
• 401(k) Plan with employer contribution.

Requirements

• Must be available Thursday-Saturday 3-11 PM PST.
• 2 years of experience in customer-facing or support roles.
• Ability to manage multiple high-priority tasks.
• Experience in education or public safety is a plus.
• Proficiency in Microsoft Office Suite.
• Comfortable with internal platforms and cloud systems.
• Strong organizational and prioritization skills.
• Professionalism in handling sensitive information.

Benefits

• Remote-first work environment.
• 401(k) Plan with 4% employer contribution.