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Customer Support Specialist (Part-Time) - Remote

Posted 4 weeks ago
Customer Service
Part Time
USA

Overview

Flytrex is bringing drone delivery to life, and we’re hiring a Customer Support Specialist to provide top-notch service, including Saturdays and Sundays.

In Short

  • Respond to customer inquiries via live chat and other channels.
  • Troubleshoot and resolve order-related issues with empathy.
  • Recommend relevant products and collect feedback.
  • Help shape the support experience of a cutting-edge company.
  • Work remotely.
  • Join a fast-growing, innovative team.
  • Be part of a pioneering company leading drone delivery nationwide.
  • Three 10-hour shifts, Saturday-Monday.

Requirements

  • 1–2 years of customer support or service experience.
  • Clear, professional writing and strong problem-solving skills.
  • Organized, detail-oriented, and great at multitasking.
  • Experience with Intercom or food delivery apps is a plus.

Benefits

  • Work remotely.
  • Join a fast-growing, innovative team.
  • Be part of a pioneering company leading drone delivery nationwide.
Flytrex logo

Flytrex

Flytrex is at the forefront of transforming on-demand delivery services in suburban areas through innovative drone technology. Collaborating with major food corporations and restaurant chains, Flytrex is making the future of delivery a reality. The company focuses on creating engaging content that showcases its unique drone delivery system, aiming to enhance its social media presence and connect with customers in a dynamic way.

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