Customer Support Specialist - Remote

Overview

The Customer Support Specialist role involves supporting clients in the securities business while ensuring high-quality service in a professional environment.

In Short

• Full-time position with a salary between 48,000 € and 53,000 € per year.
• Role involves customer support in the securities business.
• Tasks include telephone and written customer service.
• Responsible for processing orders and ensuring accuracy.
• Contribute to continuous process improvement and customer care development.
• Work collaboratively within a team to enhance workflows.
• Opportunity to work remotely from home.
• Includes additional benefits like holiday pay and a performance bonus.
• Flexible working hours available.
• 30 days of vacation plus additional days during Christmas and New Year.

Requirements

• Commercial training in financial services or strong interest in securities and depot business.
• Strong communication skills, both verbal and written.
• Reliable, structured, and responsible work approach.

Benefits

• Direct employment with the client.
• Attractive bonus opportunities through referral programs.
• Excellent public transport connections to the workplace.