Outbound Tele Sales Agent - Remote

Overview

The Outbound Tele Sales Agent conducts selling activities related to outbound calls within a primary care setting, focusing on re-engaging Medicare eligible patients through telephonic conversations and providing stellar customer service.

In Short

• Engage in outbound sales calls to Medicare eligible patients.
• Provide guidance and customer service to patients.
• Document interactions across multiple systems.
• Make decisions regarding work methods with minimal direction.
• Follow established guidelines and maintain quality standards.
• Work in a telephonic intensive environment.
• Utilize Microsoft Office tools effectively.
• Occasional travel for training or meetings may be required.
• Full-time position with a weekly schedule of 40 hours.
• Compensation includes a bonus incentive plan.

Requirements

• Strong verbal communication skills.
• Ability to build emotional engagement with customers.
• Experience in telephonic sales (inbound and outbound).
• Understanding of value-based primary care.
• Bilingual in English/Spanish preferred.
• Proficient in Microsoft Outlook, Word, and Excel.
• Passion for improving consumer experiences.
• Ability to simplify complexity and integrate efforts for optimal customer experience.
• Comfortable making independent decisions in ambiguous situations.
• Bachelor's degree preferred.

Benefits

• Competitive medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability coverage.
• Life insurance and additional benefits.
• Opportunities for personal and professional growth.
• Flexible scheduling options.
• Leadership development programs.
• Career coaching from day one.
• Focus on whole-person health and well-being.